Hootsuite is a great platform to use if you want to keep track of all your customer response channels on one convenient dashboard. Hootsuite has the ability to connect with SMS, social media, Whatsapp, live chat, and other apps so you can manage nearly all communication in one place. This platform makes it easy to schedule, analyze, and manage your social outlets. Hootsuite even allows you to see a preview of your posts on the channel before you schedule it. If you need help with your marketing and social media, contact us now at (919) 585-4498.